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| VOL. 7/4 | J U L Y 2 0 0 2
| Previous
Issues
July 2002 Issue
1 to
One
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Dear Patron,
During July first week, Gartner High Tech Consultancy, a
leading worldwide technology consultants, announced that
in the month of April 2002, worlds one billionth PC was
sold. From the late Seventies, when the Personnel Computer
evolution began, it had taken more than a quarter century
for it to arrive at the 1 billion mark.
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Gartner has all the
statistics associated with that. Out of 1 billion PCs, 80%
were desktops as opposed to portables and laptops. 75% of
the total PCs went to Corporates and the rest to Homes. Of
the 1 billion PCs, US received 38%, Europe, 25% and Asia
11.7 % (Higher population, yet lower penetration - miles
to go for Asians!). There is good news for PC makers.
Gartner predicts that the second billion PCs will get
installed by 2008, in 6 years time that is. Signs of PC as
a product and technology entering the mainstream market
and being used for all applications, practically.
While technology, particularly high tech, is progressing
rapidly, social scientists are showing us the other side
of the picture. All these PCs, Laptops and cell phones are
invented to help man keep pace with the speeding world, to
help him communicate better & quicker and to help us stay
connected. What is happening, they point out, is just the
opposite. More than connecting, they disconnect face to
face meetings, which from time immemorial, is considered
as the true, urgent and effective method of communication.
They observe peculiar behavioural patterns with
professionals now, such as turning to the computer screen
in the middle of a conversation, to see an email or to do
a chat, attending mobile calls while dining with dear
ones, sending SMS messages while participating in meetings
etc. They call it all a part of disease called Hurry
Sickness. It is as if there is always an urgent email to
be replied to or a chat to be part of or a
teleconferencing to be done now.
The human body, which is normally used to having the
adrenaline rising only for a few minutes of a day, is now
is under stress on a continual basis on account of the
effect of these technologies. Our scientists doubt whether
the body can cope with such uninterrupted stress factor at
all. The new technologies are giving us a tunnel vision
where we see or hear the others only through the
technology. By doing so, we are obviating human contact
and are interfacing only through a screen or a mobile
phone. How far this helps the cause of togetherness, is
a mute question.
While I take pride in being a high tech person, I am as
concerned as you are, in such visible changes that are
affecting our society. How do we handle this?
Your guess is as good as mine.
Thanks and regards,
Truly,
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S. R.
Nair ;
Managing Director |
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Cochin
10/7/2002 |
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Tips
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This is in continuation
from the tech tips that appeared in our May 2002 edition (Vol.
5/4) about using Microsoft Outlook Express
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Importing
and Exporting messages and settings
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Once your mail
client is up and running, you might want to back up your e-mail
or addresses or you might wish to port your settings over to
another e-mail client or move it to a different computer.
Outlook Express has an Import/ Export feature that helps you do
just this. If you need to import settings, click on File >
Import from the main window. Here, you will be presented with a
list of tasks that you can do (import another address book or
mail message or mail settings). Choose the correct source from
where the import needs to take place in each of these cases and
follow the steps.
Similarly, you can transfer (export) messages or your address
book to a different computer or for backup. Click on File >
Export from the main window and choose to either export your
address book or mail messages.
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Working
Offline
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Reading
newsgroups offline: You dont have to stay connected to the Net
while you read all the messages contained in the newsgroups you
subscribe to. Save up on the phone bill by downloading the
newsgroup messages and then read them offline. You can choose to
download only specific messages and then read them offline. You
can choose to download only specific messages by first
downloading only the message headers and then choosing which
messages you want to download. To read newsgroups offline,
select a newsgroup from the folder list in Outlook Express. Go
to Properties in the File menu, and click on the Download
tab.
Select the When downloading this newsgroup retrieve checkbox,
and the option you want. To download messages, click Download
All in the Tools menu. To download specific messages, click the
message header that looks interesting. Click Mark for Retrieval
in the Tools menu, and then click Mark Message. Repeat for other
messages. Finally, in the Tools menu, click Download All
Drafts folder: you can create a new message offline and save it
in the Drafts folder for later modification and/ or a delayed
delivery. To save a message in the drafts folder, select Save
from the File menu. Selecting Send Later will put the message in
your Outbox to be sent when you next get online.
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Quotes
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Put yourself in the shoes of the user and build world-class
products
Remark made by
Late Genichi Kawakami, Chairman of Yamaha (passed away on
25th May 2002), way back in 1954, much before liberalization and
the implementation of quality movements and CRM practices
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Tech
Forum
Continued from the Tech Forum last issue (June
2002, Vol. 6/4)
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The Next-Generation Wireless LAN
The 802.11a Standard
The IEEE ratified the 802.11a standard in 1999, but the first
802.11a-compliant products did not begin appearing on the market until
December 2001. The 802.11a standard delivers a maximum data rate of 54
Mbps and eight non overlapping frequency channelsresulting in increased
network capacity, improved scalability, and the ability to create micro
cellular deployments without interference from adjacent cells. Operating
in the unlicensed portion of the 5 GHz radio band, 802.11a is also
immune to interference from devices that operate in the 2.4 GHz band,
such as microwave ovens, cordless phones, and Bluetooth (a short-range,
low-speed, point-to-point, personal-area-network wireless standard). The
802.11a standard is not, however, compatible with existing
802.11b-compliant wireless devices. Organizations with 802.11b equipment
that want the extra channels and network speed offered by 802.11a
technology must install an entirely new wireless infrastructure with
802.11a access points and client adapters.
A barrier to the worldwide adoption of 802.11a is that the standard has
not been approved for use in all parts of the world by the applicable
regulatory bodies. To date, 802.11a has not been approved in Europe;
however, the IEEE and European Telecommunications Standards Institute (ETSI)
are currently working to reach an agreement through the IEEE 802.11h
task group to address power issues and channel settings of 802.11a.
Another barrier to adoption of 802.11a is the lack of certification of
interoperability.
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The 802.11g Standard
The 802.11g standard has been in draft form since November 2001 and is
unlikely to be finalized until 2003. 802.11g will deliver the same 54
Mbps maximum data rate as 802.11a, yet it offers an additional and
compelling advantagebackward compatibility with 802.11b equipment. This
means that 802.11b client cards will work with 802.11g access points,
and 802.11g client cards will work with 802.11b access points. Because
802.11g and 802.11b operate in the same 2.4 GHz unlicensed band,
migrating to 802.11g will be an affordable choice for organizations with
existing 802.11b wireless infrastructures. Much like Ethernet and Fast
Ethernet, 802.11g products can be commingled with 802.11b products in
the same network. Because 802.11g operates in the same unlicensed band
as 802.11b, it shares the same three channels, which can limit wireless
capacity and scalability.
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Compatibility
Both 802.11a and 802.11g offer substantial improvements over the current
802.11b standard, because higher data rates deliver far greater
performance and usability for devices on the wireless LAN. The one
disadvantage is that the 802.11a and 802.11g standards are not
compatible because they use different frequency bands.
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Todays Wireless Applications
Wireless access at LAN speedsWorkers today need secure access to an
organizations network, whether they are at the office, at a branch
location, at home, or at the airport. With a wireless connection, they
can enjoy full access to their applications and data, enabling them to
work from a wide variety of locations within range of an access point.
Therefore, workers can stay connected and be fully productive from
almost anywhere.
Internet / Intranet accessToday, workers require continual access to
the Internet and to the company Intranet. Wireless technology lets
employees take advantage of these capabilities constantly, conducting
research and communicating with coworkers and business partners through
e-mail and instant messaging without the physical restrictions of a
wired connection.
Highly mobile computingCurrently, most wireless computing is conducted
with laptop computers. However, that scenario is rapidly changing and
broadening. More and more, wireless vendors are offering silicon
solutions that dramatically reduce the form factor, power consumption,
and the cost of wireless solutions. As a result, wireless capabilities
increasingly will be featured in smaller devices, such as very small
laptops, personal digital assistants (PDAs), and phones.
A New Age in Computing
The wireless revolution is just beginning. New technologies, standards,
and an emphasis on worker mobility will drive the unprecedented growth
of wireless LANs worldwide. Organizations, therefore, must begin
planning their wireless strategies today |
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Team
Frontline
News
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Team Frontline starts TechSol division
To address the emerging requirement of data protection
for organizations, Team Frontline had formed TechSol
division, focussed to provide solutions on Storage,
Disaster Recovery and Security.
Today, data is used for decision making in every
business, and hence, it is the most valuable asset.
With more and more data sent, received and made
available electronically and through the Internet,
data accumulation in any organization is increasing
day by day. Since data is critical to business, loss
due to data loss and non-availability of data could be
very high.
Online storage devices (e.g.hard disk) are becoming
increasingly prone to unexpected failures and threats
from disasters like Viruses, Earth quake, Flood,
Terrorist attack etc are becoming more and more
complex and destructive. This calls for organizations
to plan and implement sound backup and storage policy
for its data. This will ensure that data is backed up
into secondary devices, either online or offline, so
that it can be restored in the event of a disaster.
Also, companies are implementing preventive and
predictive measures to ensure that data is made
available to the business at all times notwithstanding
planned or unplanned disasters. Techsol Division of
Team Frontline has done the necessary tie up with
hardware and software vendors such as IBM, HP, Veritas,
Cisco etc to integrate their solutions for such
storage needs of its customers.
V.Prashanth Menon, who was heading Team Frontlines
Central Kerala Operations, have taken charge of the
new division. Discerning customers can consult him on
phone @ 0484 313739 or on email,
vpmenon@teamfrontline.com.
NIPM appreciates Team Frontline support
During its Annual day function held at Hotel
Gokulam Park Inn, Cochin on 29th June 2002, National
Institute of Personnel Management, Kerala Chapter
honoured Team Frontline for the valuable contributions
rendered to it by the company during the year 2001-02.
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Team Frontline Pvt Ltd; an Institutional member
of NIPM and its sister company, Team e-biz Ltd
had been involved in the development and hosting
of the NIPM Kerala Chapter web site (www.nipmkerala.org)
as also in conducting evening lectures and
seminars for the Institute.
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A
plaque in appreciation to the efforts was handed over
to Mr. S R Nair, Managing Director, Team Frontline by
Mr. Hillole Sen, National General Secretary of NIPM,
Kolkatta, in the presence of NIPM National president
Mr. Ghoshal, NIPM Kerala Chapter office bearers and
other distinguished invitees. |
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Customer
News
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Dr.V.P.N.Nampoori receives the UGC Research Award
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Team
Frontlines customer Dr.V.P.N.Nampoori, Professor at
the International School of Photonics, has been
selected by the University Grants Commission for the
UGC Research Award for the year 2002. The research
award is sanctioned by UGC for developing a laboratory
to design & fabricate dye doped polymer optical fibre.
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The
research period sanctioned is 3 years. Dr.
V.P.N.Nampoori is the Founder Director of Centre for
Inter Disciplinary Studies, CUSAT and also the General
Secretary of the Photonics Society of India.
A unique coincidence is the UGC Research Award to
Dr.N.G.Devaki, wife of Dr.V.P.N.Nampoori and a
Professor in Hindi Department of the same University.
The research award is for critical analysis of Music &
Dhwani in Malayalam and Hindi poetries. Dr.N.G.Devaki
is the Member of Academic Council of CUSAT and a
Member of Hindi Section of Ministry of Science and
Technology,Govt of India.
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Customer
Profile
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Dr. Joe Antony
In addition to corporates and organizations, we have been
profiling individuals too in this column. We have
a special reason to profile Dr. Joe Antony, for he is the oldest
and a continuing user of HCL Beanstalk Computer in Kerala. He
bought the Beanstalk in the year 1996, more than 6 years ago!
In the high tech market, customers are categorized as
Innovators, Visionaries, Pragmatists, Conservatives etc. Dr. Joe
Antony is very much of a visionary customer. He had been able to
identify that use of the computer in his profession of being a
Radiologist, he connected the computer to capture images from
the Ultra sound scanner to it and put the printout of the images
in the diagnostic reports. So while in those days, many of the
contemporaries were writing the observations of the Ultrasound
scanner in the report in the text form, Dr. Joe Antony had been
printing out the images itself for the benefit of the consulting
doctors. Besides, Dr. Joe Antony uses Internet effectively in
consulting with other specialists. A fine value addition indeed!

Born in Idukki district but brought up mostly in Gujarat, where
his father, a Chemical Engineer, worked for Indian Oil Corpn. as
Production Manager. Joe Antony stood seventh in Gujarat State in
HSC (Plus 2) examination. He did his MBBS and MD in the
prestigious Baroda Medical College under MS University. He
preferred Radiology as his specialization as it was a modern
branch of medicine, a high tech field, full of innovations with
newer and newer developments.
Another reason for choosing Radiology was that he felt that this
field would give him faster opportunity to be an independent
practitioner. Eventually that
is what happened to him. After 2 year stint as Assistant
Professor in Baroda Medical College, he moved over to Cochin,
worked in Cochin Scan Centre and Pushpagiri Hospital, Thiruvalla,
before opening up his own Ultrasound Centre in Alfia Building at
Lissie Junction, Ernakulam in early 1996. As already mentioned,
his centre was the first one to use video capture technology
from an Ultrasound Scanner, using a PC and an inkjet printer. |
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His Ultrasound Centre facility has convex, electronic array
probe of 3.5 MHz, for study of abdomen in obstetrics & gynaecology and for general abdominal studies such as Liver,
Spleen, Pancreas and Gall bladder. The facility also include
endocavity probe of 5 and 7.5 Mhz frequencies, which is used for
scanning transvaginal, transrectal, prostrate, testicles,
thyroid and seminal vesicles. Also he has now introduced
Ultrasound guided biopsy facility in his centre.
Married to Maymol, a post graduate in Chemistry and now a home
maker, the couple has 2 children, Jamie (5 years) and Tanya
(3+). Both are enrolled in Bhavans Vidyamandir School. Dr. Joe
Antony has a brother and 2 sisters. Elder sister, an M.Pharm
from MS University, is working as a Hospital Superintendent in
Ajmer, Rajastan. The younger sister, a paediatrician, died in
USA in whose memory the doctors of Baroda has set up the
Holycare foundation, which is renovating the Baroda College
Hospital. His brother is a Computer Software Engineer working in
Baltimore, USA. Settled in Giri Nagar Kadavanthra Cochin, Dr.
Joe Antony enjoys his swimming in Regional Sports Centre and
spends his free time in astronomy. He has an amateur telescope
at home and he uses it extensively to view and observe stars and
planets. His aim is to buy a CCD camera, which in combination
with the telescope and PC will improve his star gazing.

In June 2002, HCL Infosystems Limited honoured Dr. Joe Antony by
recognizing his effective and long-term usage of Bean stalk. A
plaque to this effect was present- ed to him by Mr.Tom Cheeran,
Manager, HCL Infosystems Ltd.
It is indeed gratifying to note that here is a technology
enthusiast, that too a medical doctor, effectively identifying
an opportunity with the PC in his profession. It is also
gladdening news that the Beanstalk stood by him for all these
years. Team Frontline joins HCL in congratulating Dr. Joe Antony
and in wishing him more fruitful association with technology |
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New
Products
HCL Beanstalk Black Magic PC - Power and Beauty!
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For those who
thought looks are very important for a Home PC, HCL has launched
Black Magic the Beanstalk Home PC with beautiful black cabinet,
monitor and accessories. This newly designed aesthetic Home PC
doesnt compromise any of its features and has not increased the
price for making it so. |
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It has a powerful
Pentium 4 Processor @ 1.8GHz and all the other superior features
of its counterpart in the Beanstalk White PC category. It comes with
options of an ATP3 system with 2000W PMPO, the trend toward
powerful, yet compact PC speaker systems. |
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The system has two micro
drivers, a down-firing midrange drivers in each satellite, and a
long-throw woofer to deliver an outstanding listening experience
and surprisingly large sound. It delivers powerful audio output in
a space saving design. It also has an
option of having a cute black 17-Inch Dyna Flat X CDT Color
monitor. The monitor is also featured with 0.20 mm pixel and
hasanti-Glare and anti-reflection dynamic focus picture tube.
For those who want to know more or want to see a demonstration of
this Black Beauty, please contact our retail outlet, Frontline
Shop at Kadavanthara Jn # 314929 or call Usha Narayan @ Ernakulam
office # 313730, Sanju Thomas at our Calicut branch # 700802 and
N.Jayasanker @ Trivandrum office # 321727, 337112.
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Humour
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Hi-Tech Conference
Bill Gates (Chairman and Chief Software Architect, Microsoft Corp.),
Andy Grove (Co-Founder & Chairman, Intel Corp), & Jerry Sanders
(Chairman & CEO, AMD) were in a high-powered business meeting. During
the serious, tense discussions, a beeping noise was suddenly emitted
from where Bill was sitting.
Bill said: Oh! thats my emergency beeper. Gentlemen, excuse me, I
really need to take this call. So Bill lifted his wrist-watch to his ear
and began talking into the end of his tie. Having completed the call, he
noticed the others were staring at him. So Bill explained: Oh, this is
my new emergency communication system. I have an ear piece built into my
watch and a microphone sewn into the end of my tie. That way, I can take
a call anywhere.The others nodded, and the meeting continued.
Five minutes later, the discussion was again interrupted, when this time
round, from Andy started a beeping sound. Oh thats my emergency
beeper he said. Excuse me gentlemen, this must be an important call.
Andy tapped his earlobe and began talking into thin air. When he
completed the call, he noticed the others staring at him and thus
explained, I also have an emergency communication system. But my ear
piece is actually implanted in my earlobe, and the microphone is bedded
in this fake tooth, isnt that neat ?
The others nodded and the meeting continued. Later still, the discussion
was again interrupted when Jerry emitted a thunderous fart. He looked up
at the others staring at him and said, Uh, somebody get me a piece of
paper please. Im receiving a FAX.
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Tech.com
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The More
Giga Offer: A Toshiba employee displays the hard disk audio
player Gigabeat equipped with a detachable 5GB hard disk drive
which enables it to store 83 hours digital music contents with
MP3 or WMA compression at the companys head quarters in Tokyo
on Thursday. The Gigabeat is now on sale here with an estimated
price of 50,000 yen ($ 420) including 5GB hard disk drive. |
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At Your
Service
For your easy access, we cite below our departments and its heads with their contact numbers.
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Team Frontline
Private Limited
South Bridge Avenue, Panampilly Nagar, Cochin - 682 036
Tel # (0484) 322892 / 322893 / 314928 Fax # 0484 - 317112
Web Site: www.teamfrontline.com. Email: response@teamfrontline.com
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| A.Venkatachalam |
- VP - Order
Fulfillment |
320244 |
ops@teamfrontline.com |
| Joji Joseph |
- Head,
Marketing |
324559 |
marketing@teamfrontline.com |
| V.Prasanth
Menon |
- Head,
Techsol Divn. |
313739 |
vpmenon@teamfrontline.com |
| Rajesh
Kartha |
- Head,
Customer Support |
322892 |
support@teamfrontline.com |
| Biju Menon |
- Channel
Marketing |
-do- |
channelsales@teamfrontline.com |
| Paulson K.
Paul |
- Manager
HRD |
-do- |
hrd@teamfrontline.com |
| Anil.R.Pillai |
- Manager,
Customer Care |
314928 |
customercare@teamfrontline.com |
| Sunil.Nair |
- Head,
Commercial |
321286 |
commercial@teamfrontline.com |
| Raju.P.P |
- Manager,
Materials |
-do- |
commercial@teamfrontline.com |
| Jisha Steel |
- Marketing
Services |
324587 |
response@teamfrontline.com |
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| Central
Kerala Operations |
Phone |
Email
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| Hari
Namboodiri |
- Head,
Central Kerala
Sales |
313739 |
sales@teamfrontline.com |
| Usha Narayan |
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Tele-Marketing |
313730 |
rmc@teamfrontline.com |
| Harish.C.K |
-
Key Accounts |
322892
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sales@teamfrontline.com |
| Nibu Paulose |
- SMB
Accounts |
-do- |
sales@teamfrontline.com |
| Saifullah
K.F |
- Office
Automation
Products |
-do- |
projects@teamfrontline.com |
| Aju Sam Raj |
- Manager ,
Customer
Support |
324583 |
support@teamfrontline.com |
| Mathew
George |
-
Tele-Support |
314992 |
callcentre@teamfrontline.com |
SOUTH KERALA OPERATIONS
Email:tvmbranch@teamfrontline.com |
FRONTLINE SHOP
Email:retail@teamfrontline.com |
N.
Jayashankar - Head
Shibu G - Customer Support
Phone:321727 / 337112 |
NORTH
KERALA OPERATIONS
Email:cltbranch@teamfrontline.com
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Sanju
Thomas - Head, Operations
Abdul Razak- Customer Support
Phone:700802
Bangalore Resident Engineer
Sanjay S. Nair: 5217208 |
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1st
Floor,Orient Square, Kadavanthra Junction
Cochin - 682 020
Sabu Joseph - 314929 |
CUSTOMER
SUPPORT
Head Office - 98460 60460
(Acccssible to all customers across Kerala) |
| Kollam |
Vinod
Kumar |
745915 |
| Kottayam |
Sanjo
Mathew |
570336 |
| Haripad |
Santhosh |
411636 |
| Trichur |
Shaji
Thomas |
388555 |
| Palghat |
Nitin
Bose |
510877 |
| Kannur |
Rajesh
T P |
705781 |
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Printed, Edited and Published by Ms. Jisha Steel, owned by Team Frontline
Pvt. Ltd. South Bridge Avenue, Panampilly Nagar, Cochin 682 036, Designed
by Visualgrafiks, Cochin and Printed at S.K.Enterprises, Cochin
682 018. |
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