VOL. 7/4  J U L Y  2 0 0 2
 

Previous  Issues  

July 2002 Issue


1 to One
 

 

Dear Patron, 

During July first week, Gartner High Tech Consultancy, a leading worldwide technology consultants, announced that in the month of April 2002, world’s one billionth PC was sold. From the late Seventies, when the Personnel Computer evolution began, it had taken more than a quarter century for it to arrive at the 1 billion mark.

Gartner has all the statistics associated with that. Out of 1 billion PCs, 80% were desktops as opposed to portables and laptops. 75% of the total PCs went to Corporates and the rest to Homes. Of the 1 billion PCs, US received 38%, Europe, 25% and Asia 11.7 % (Higher population, yet lower penetration - miles to go for Asians!). There is good news for PC makers. Gartner predicts that the second billion PCs will get installed by 2008, in 6 years time that is. Signs of PC as a product and technology entering the mainstream market and being used for all applications, practically.
While technology, particularly high tech, is progressing rapidly, social scientists are showing us the other side of the picture. All these PCs, Laptops and cell phones are invented to help man keep pace with the speeding world, to help him communicate better & quicker and to help us stay connected. What is happening, they point out, is just the opposite. More than connecting, they disconnect face to face meetings, which from time immemorial, is considered as the true, urgent and effective method of communication. They observe peculiar behavioural patterns with professionals now, such as turning to the computer screen in the middle of a conversation, to see an email or to do a chat, attending mobile calls while dining with dear ones, sending SMS messages while participating in meetings etc. They call it all a part of disease called “Hurry Sickness”. It is as if there is always an urgent email to be replied to or a chat to be part of or a teleconferencing to be done now.
The human body, which is normally used to having the adrenaline rising only for a few minutes of a day, is now is under stress on a continual basis on account of the effect of these technologies. Our scientists doubt whether the body can cope with such uninterrupted stress factor at all. The new technologies are giving us a tunnel vision where we see or hear the others only through the technology. By doing so, we are obviating human contact and are interfacing only through a screen or a mobile phone. How far this helps the cause of “togetherness”, is a mute question.
While I take pride in being a high tech person, I am as concerned as you are, in such visible changes that are affecting our society. How do we handle this?
Your guess is as good as mine.

Thanks and regards,


Truly,

S. R. Nair ;
Managing Director 
Cochin
10/7/2002
                                                                                       
 
Tech Tips



This is in continuation from the tech tips that appeared in our May 2002 edition (Vol. 5/4) about using Microsoft Outlook Express


 

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Importing and Exporting messages and settings
 


 









Once your mail client is up and running, you might want to back up your e-mail or addresses or you might wish to port your settings over to another e-mail client or move it to a different computer.
Outlook Express has an Import/ Export feature that helps you do just this. If you need to import settings, click on ‘File > Import’ from the main window. Here, you will be presented with a list of tasks that you can do (import another address book or mail message or mail settings). Choose the correct source from where the import needs to take place in each of these cases and follow the steps.
Similarly, you can transfer (export) messages or your address book to a different computer or for backup. Click on ‘File > Export’ from the main window and choose to either export your address book or mail messages.
 

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Working Offline
 

 
 

Reading newsgroups offline: You don’t have to stay connected to the Net while you read all the messages contained in the newsgroups you subscribe to. Save up on the phone bill by downloading the newsgroup messages and then read them offline. You can choose to download only specific messages and then read them offline. You can choose to download only specific messages by first downloading only the message headers and then choosing which messages you want to download. To read newsgroups offline, select a newsgroup from the folder list in Outlook Express. Go to ‘Properties’ in the File menu, and click on the ‘Download tab’.
Select the ‘When downloading this newsgroup retrieve’ checkbox, and the option you want. To download messages, click ‘Download All’ in the Tools menu. To download specific messages, click the message header that looks interesting. Click Mark for Retrieval in the Tools menu, and then click Mark Message. Repeat for other messages. Finally, in the Tools menu, click ‘ Download All’
Drafts folder: you can create a new message offline and save it in the Drafts folder for later modification and/ or a delayed delivery. To save a message in the drafts folder, select Save from the File menu. Selecting Send Later will put the message in your Outbox to be sent when you next get online.
 

 

Quotes

“Put yourself in the shoes of the user and build world-class products”

Remark made by Late Genichi Kawakami, Chairman of Yamaha (passed away on 25th May 2002), way back in 1954, much before liberalization and the implementation of quality movements and CRM practices


                  Tech Forum                                
Continued from the Tech Forum last issue (June 2002, Vol. 6/4)

 

The Next-Generation Wireless LAN

The 802.11a Standard
The IEEE ratified the 802.11a standard in 1999, but the first 802.11a-compliant products did not begin appearing on the market until December 2001. The 802.11a standard delivers a maximum data rate of 54 Mbps and eight non overlapping frequency channels—resulting in increased network capacity, improved scalability, and the ability to create micro cellular deployments without interference from adjacent cells. Operating in the unlicensed portion of the 5 GHz radio band, 802.11a is also immune to interference from devices that operate in the 2.4 GHz band, such as microwave ovens, cordless phones, and Bluetooth (a short-range, low-speed, point-to-point, personal-area-network wireless standard). The 802.11a standard is not, however, compatible with existing 802.11b-compliant wireless devices. Organizations with 802.11b equipment that want the extra channels and network speed offered by 802.11a technology must install an entirely new wireless infrastructure with 802.11a access points and client adapters.
A barrier to the worldwide adoption of 802.11a is that the standard has not been approved for use in all parts of the world by the applicable regulatory bodies. To date, 802.11a has not been approved in Europe; however, the IEEE and European Telecommunications Standards Institute (ETSI) are currently working to reach an agreement through the IEEE 802.11h task group to address power issues and channel settings of 802.11a. Another barrier to adoption of 802.11a is the lack of certification of interoperability.

 

The 802.11g Standard

The 802.11g standard has been in draft form since November 2001 and is unlikely to be finalized until 2003. 802.11g will deliver the same 54 Mbps maximum data rate as 802.11a, yet it offers an additional and compelling advantage—backward compatibility with 802.11b equipment. This means that 802.11b client cards will work with 802.11g access points, and 802.11g client cards will work with 802.11b access points. Because 802.11g and 802.11b operate in the same 2.4 GHz unlicensed band, migrating to 802.11g will be an affordable choice for organizations with existing 802.11b wireless infrastructures. Much like Ethernet and Fast Ethernet, 802.11g products can be commingled with 802.11b products in the same network. Because 802.11g operates in the same unlicensed band as 802.11b, it shares the same three channels, which can limit wireless capacity and scalability.

 

Compatibility

Both 802.11a and 802.11g offer substantial improvements over the current 802.11b standard, because higher data rates deliver far greater performance and usability for devices on the wireless LAN. The one disadvantage is that the 802.11a and 802.11g standards are not compatible because they use different frequency bands.



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Today’s Wireless Applications

Wireless access at LAN speeds—Workers today need secure access to an organization’s network, whether they are at the office, at a branch location, at home, or at the airport. With a wireless connection, they can enjoy full access to their applications and data, enabling them to work from a wide variety of locations within range of an access point. Therefore, workers can stay connected and be fully productive from almost anywhere.

Internet / Intranet access—Today, workers require continual access to the Internet and to the company Intranet. Wireless technology lets employees take advantage of these capabilities constantly, conducting research and communicating with coworkers and business partners through e-mail and instant messaging without the physical restrictions of a wired connection.

Highly mobile computing—Currently, most wireless computing is conducted with laptop computers. However, that scenario is rapidly changing and broadening. More and more, wireless vendors are offering silicon solutions that dramatically reduce the form factor, power consumption, and the cost of wireless solutions. As a result, wireless capabilities increasingly will be featured in smaller devices, such as very small laptops, personal digital assistants (PDAs), and phones.

A New Age in Computing

The wireless revolution is just beginning. New technologies, standards, and an emphasis on worker mobility will drive the unprecedented growth of wireless LANs worldwide. Organizations, therefore, must begin planning their wireless strategies today

 

Team Frontline News
 

Team Frontline starts ‘TechSol’ division

To address the emerging requirement of data protection for organizations, Team Frontline had formed ‘TechSol’ division, focussed to provide solutions on Storage, Disaster Recovery and Security.
Today, data is used for decision making in every business, and hence, it is the most valuable asset. With more and more data sent, received and made available electronically and through the Internet, data accumulation in any organization is increasing day by day. Since data is critical to business, loss due to data loss and non-availability of data could be very high.
Online storage devices (e.g.hard disk) are becoming increasingly prone to unexpected failures and threats from disasters like Viruses, Earth quake, Flood, Terrorist attack etc are becoming more and more complex and destructive. This calls for organizations to plan and implement sound backup and storage policy for its data. This will ensure that data is backed up into secondary devices, either online or offline, so that it can be restored in the event of a disaster. Also, companies are implementing preventive and predictive measures to ensure that data is made available to the business at all times notwithstanding planned or unplanned disasters. Techsol Division of Team Frontline has done the necessary tie up with hardware and software vendors such as IBM, HP, Veritas, Cisco etc to integrate their solutions for such storage needs of its customers.
V.Prashanth Menon, who was heading Team Frontline’s Central Kerala Operations, have taken charge of the new division. Discerning customers can consult him on phone @ 0484 –313739 or on email, vpmenon@teamfrontline.com.

NIPM appreciates Team Frontline support

During its Annual day function held at Hotel Gokulam Park Inn, Cochin on 29th June 2002, National Institute of Personnel Management, Kerala Chapter honoured Team Frontline for the valuable contributions rendered to it by the company during the year 2001-02.

Team Frontline Pvt Ltd; an Institutional member of NIPM and its sister company, Team e-biz Ltd had been involved in the development and hosting of the NIPM Kerala Chapter web site (www.nipmkerala.org) as also in conducting evening lectures and seminars for the Institute.

A plaque in appreciation to the efforts was handed over to Mr. S R Nair, Managing Director, Team Frontline by Mr. Hillole Sen, National General Secretary of NIPM, Kolkatta, in the presence of NIPM National president Mr. Ghoshal, NIPM Kerala Chapter office bearers and other distinguished invitees.

Customer News

Dr.V.P.N.Nampoori receives the UGC Research Award  
 

Team Frontline’s customer Dr.V.P.N.Nampoori, Professor at the International School of Photonics, has been selected by the University Grants Commission for the UGC Research Award for the year 2002. The research award is sanctioned by UGC for developing a laboratory to design & fabricate dye doped polymer optical fibre.

The research period sanctioned is 3 years. Dr. V.P.N.Nampoori is the Founder Director of Centre for Inter Disciplinary Studies, CUSAT and also the General Secretary of the Photonics Society of India.
A unique coincidence is the UGC Research Award to Dr.N.G.Devaki, wife of Dr.V.P.N.Nampoori and a Professor in Hindi Department of the same University. The research award is for critical analysis of Music & Dhwani in Malayalam and Hindi poetries. Dr.N.G.Devaki is the Member of Academic Council of CUSAT and a Member of Hindi Section of Ministry of Science and Technology,Govt of India.


                                               Customer Profile 

 

Dr. Joe Antony

In addition to corporates and organizations, we have been profiling individuals too in this column. We have
a special reason to profile Dr. Joe Antony, for he is the oldest and a continuing user of HCL Beanstalk Computer in Kerala. He bought the Beanstalk in the year 1996, more than 6 years ago!
In the high tech market, customers are categorized as Innovators, Visionaries, Pragmatists, Conservatives etc. Dr. Joe Antony is very much of a visionary customer. He had been able to identify that use of the computer in his profession of being a Radiologist, he connected the computer to capture images from the Ultra sound scanner to it and put the printout of the images in the diagnostic reports. So while in those days, many of the contemporaries were writing the observations of the Ultrasound scanner in the report in the text form, Dr. Joe Antony had been printing out the images itself for the benefit of the consulting doctors. Besides, Dr. Joe Antony uses Internet effectively in consulting with other specialists. A fine value addition indeed!




Born in Idukki district but brought up mostly in Gujarat, where his father, a Chemical Engineer, worked for Indian Oil Corpn. as Production Manager. Joe Antony stood seventh in Gujarat State in HSC (Plus 2) examination. He did his MBBS and MD in the prestigious Baroda Medical College under MS University. He preferred Radiology as his specialization as it was a modern branch of medicine, a high tech field, full of innovations with newer and newer developments.
Another reason for choosing Radiology was that he felt that this field would give him faster opportunity to be an independent practitioner. Eventually that is what happened to him. After 2 year stint as Assistant Professor in Baroda Medical College, he moved over to Cochin, worked in Cochin Scan Centre and Pushpagiri Hospital, Thiruvalla, before opening up his own Ultrasound Centre in Alfia Building at Lissie Junction, Ernakulam in early 1996. As already mentioned, his centre was the first one to use video capture technology from an Ultrasound Scanner, using a PC and an inkjet printer.

 

His Ultrasound Centre facility has convex, electronic array probe of 3.5 MHz, for study of abdomen in obstetrics & gynaecology and for general abdominal studies such as Liver, Spleen, Pancreas and Gall bladder. The facility also include endocavity probe of 5 and 7.5 Mhz frequencies, which is used for scanning transvaginal, transrectal, prostrate, testicles, thyroid and seminal vesicles. Also he has now introduced Ultrasound guided biopsy facility in his centre.
Married to Maymol, a post graduate in Chemistry and now a home maker, the couple has 2 children, Jamie (5 years) and Tanya (3+). Both are enrolled in Bhavan’s Vidyamandir School. Dr. Joe Antony has a brother and 2 sisters. Elder sister, an M.Pharm from MS University, is working as a Hospital Superintendent in Ajmer, Rajastan. The younger sister, a paediatrician, died in USA in whose memory the doctors of Baroda has set up the Holycare foundation, which is renovating the Baroda College Hospital. His brother is a Computer Software Engineer working in Baltimore, USA. Settled in Giri Nagar Kadavanthra Cochin, Dr. Joe Antony enjoys his swimming in Regional Sports Centre and spends his free time in astronomy. He has an amateur telescope at home and he uses it extensively to view and observe stars and planets. His aim is to buy a CCD camera, which in combination with the telescope and PC will improve his star gazing.

       

In June 2002, HCL Infosystems Limited honoured Dr. Joe Antony by recognizing his effective and long-term usage of Bean stalk. A plaque to this effect was present- ed to him by Mr.Tom Cheeran, Manager, HCL Infosystems Ltd.
It is indeed gratifying to note that here is a technology enthusiast, that too a medical doctor, effectively identifying an opportunity with the PC in his profession. It is also gladdening news that the Beanstalk stood by him for all these years. Team Frontline joins HCL in congratulating Dr. Joe Antony and in wishing him more fruitful association with technology


New Products

HCL Beanstalk Black Magic PC - Power and Beauty!

For those who thought looks are very important for a Home PC, HCL has launched ‘Black Magic’ the Beanstalk Home PC with beautiful black cabinet, monitor and accessories. This newly designed aesthetic Home PC doesn’t compromise any of its features and has not increased the price for making it so.

 
 

It has a powerful Pentium 4 Processor @ 1.8GHz and all the other superior features of its counterpart in the Beanstalk White PC category. It comes with options of an ATP3 system with 2000W PMPO, the trend toward powerful, yet compact PC speaker systems.


The system has two micro drivers, a down-firing midrange drivers in each satellite, and a long-throw woofer to deliver an outstanding listening experience and surprisingly large sound. It delivers powerful audio output in a space saving design. It also has an option of having a cute black 17-Inch Dyna Flat X CDT Color monitor. The monitor is also featured with 0.20 mm pixel and hasanti-Glare and anti-reflection dynamic focus picture tube.
For those who want to know more or want to see a demonstration of this ‘Black Beauty’, please contact our retail outlet, Frontline Shop at Kadavanthara Jn # 314929 or call Usha Narayan @ Ernakulam office # 313730, Sanju Thomas at our Calicut branch # 700802 and N.Jayasanker @ Trivandrum office # 321727, 337112.


Humour


Hi-Tech Conference

Bill Gates (Chairman and Chief Software Architect, Microsoft Corp.), Andy Grove (Co-Founder & Chairman, Intel Corp), & Jerry Sanders (Chairman & CEO, AMD) were in a high-powered business meeting. During the serious, tense discussions, a beeping noise was suddenly emitted from where Bill was sitting.
Bill said: “Oh! that’s my emergency beeper. Gentlemen, excuse me, I really need to take this call. So Bill lifted his wrist-watch to his ear and began talking into the end of his tie. Having completed the call, he noticed the others were staring at him. So Bill explained: “Oh, this is my new emergency communication system. I have an ear piece built into my watch and a microphone sewn into the end of my tie. That way, I can take a call anywhere.”The others nodded, and the meeting continued.
Five minutes later, the discussion was again interrupted, when this time round, from Andy started a beeping sound. “Oh that’s my emergency beeper” he said. “Excuse me gentlemen, this must be an important call.” Andy tapped his earlobe and began talking into thin air. When he completed the call, he noticed the others staring at him and thus explained, “I also have an emergency communication system. But my ear piece is actually implanted in my earlobe, and the microphone is bedded in this fake tooth, isn’t that neat ?”
The others nodded and the meeting continued. Later still, the discussion was again interrupted when Jerry emitted a thunderous fart. He looked up at the others staring at him and said, “Uh, somebody get me a piece of paper please. I’m receiving a FAX.”


  

Tech.com



The More Giga Offer: A Toshiba employee displays the hard disk audio player ‘Gigabeat’ equipped with a detachable 5GB hard disk drive which enables it to store 83 hours digital music contents with MP3 or WMA compression at the company’s head quarters in Tokyo on Thursday. The Gigabeat is now on sale here with an estimated price of 50,000 yen ($ 420) including 5GB hard disk drive.



At Your Service

For your easy access, we cite below our departments and its heads with their contact numbers.

Team Frontline Private Limited
South Bridge Avenue, Panampilly Nagar, Cochin - 682 036
Tel # (0484) 322892 / 322893 / 314928 Fax # 0484 - 317112
Web Site: www.teamfrontline.com. Email: response@teamfrontline.com 

HEAD OFFICE Phone                          Email
A.Venkatachalam - VP - Order Fulfillment 320244 ops@teamfrontline.com
Joji Joseph - Head, Marketing 324559 marketing@teamfrontline.com
V.Prasanth Menon - Head, Techsol Divn. 313739 vpmenon@teamfrontline.com
Rajesh Kartha - Head, Customer Support 322892 support@teamfrontline.com
Biju Menon - Channel Marketing -do- channelsales@teamfrontline.com
Paulson K. Paul - Manager HRD -do- hrd@teamfrontline.com
Anil.R.Pillai - Manager, Customer Care 314928 customercare@teamfrontline.com
Sunil.Nair - Head, Commercial 321286 commercial@teamfrontline.com
Raju.P.P - Manager, Materials -do- commercial@teamfrontline.com
Jisha Steel - Marketing Services 324587 response@teamfrontline.com
Central Kerala Operations Phone Email
Hari Namboodiri - Head, Central Kerala 
  Sales
313739 sales@teamfrontline.com
Usha Narayan - Tele-Marketing 313730 rmc@teamfrontline.com
Harish.C.K -   Key Accounts 322892
sales@teamfrontline.com
Nibu Paulose - SMB Accounts -do- sales@teamfrontline.com
Saifullah K.F - Office Automation 
  Products
-do- projects@teamfrontline.com
Aju Sam Raj - Manager , Customer 
  Support
324583 support@teamfrontline.com
Mathew George - Tele-Support 314992 callcentre@teamfrontline.com
SOUTH KERALA OPERATIONS
Email:tvmbranch@teamfrontline.com
FRONTLINE SHOP
Email:retail@teamfrontline.com
N. Jayashankar - Head
Shibu G - Customer Support
Phone:321727 / 337112
NORTH KERALA OPERATIONS
Email:cltbranch@teamfrontline.com
 
Sanju Thomas - Head, Operations
Abdul Razak- Customer Support
Phone:700802

Bangalore Resident Engineer
Sanjay S. Nair: 5217208
1st Floor,Orient Square, Kadavanthra Junction
Cochin - 682 020
Sabu Joseph - 314929
CUSTOMER SUPPORT
Head Office - 98460 60460
(
Acccssible to all customers across Kerala)
Kollam Vinod Kumar 745915
Kottayam Sanjo Mathew 570336
Haripad Santhosh 411636
Trichur Shaji Thomas 388555
Palghat Nitin Bose 510877
Kannur Rajesh T P 705781


Printed, Edited and Published by Ms. Jisha Steel,  owned by Team Frontline Pvt. Ltd. South Bridge Avenue, Panampilly Nagar, Cochin 682 036, Designed by  Visualgrafiks, Cochin and Printed at S.K.Enterprises,  Cochin 682 018.