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Dear
Patron,
New technologies often take us to new ways of life. The impact of Internet in business, profession and life had been tremendous. It continues to evolve and value add. However, it also leads to new crimes and problems such as intrusion, fraud, pilferage, data compromise, financial theft etc. I would like to take you through some such endevours that is currently going on the Net on a global |
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basis. The purpose of writing is to enable you to exercise caution when you see such communications reaching your mailbox.
There are e-mails emanating from the African continent that will request your help in clearing millions of dollars that the mailer’s late VIP father or relative had kept in the bank. Your ‘why me’ question is properly addressed by the party. To the perplexed recipient, it will look like a windfall and he would jump at establishing relationship with the sender. This has been investigated by responsible netizens including leading computer magazine, Dataquest. As per report, many from India had fallen prey to such invitations. With the greed for easy money, they accept the party’s call to send couple of thousand dollars towards legal and establishment charges, which is laundered by the perpetrators through a multiplicity of complex bank transactions. Should you get such a mail, best ignore it and delete. We may not be able to take legal remedial measures against these because of complexities involved (foreign countries, many of which are famous for lawlessness)
Another fraud that is frequently observed comes from the so-called gambling sites. They would mail you that you have won a million dollar lottery and would ask you to send three or four hundred dollars towards registration. Beware, money sent is money lost.
Then there are hosts of Porn sites that entice you with human anatomy. They keep mailing you with sample photos or video clippings. Registering yourself with such sites can become very costly indeed. Not only that you lose money, your details could stand exposed to the global mafia. You wouldn’t know, a small connection that you established for a momentary pleasure could land you in real mess. Be very careful.
Also there are spams and the direct mails from companies offering you plethora of products and services. For a serious Net user, these are irritations. We have to consider them as ‘occupational hazards’. Today, there are solutions that could block spams and intrusions. It is time those regular business users of the Net implemented Intrusion Detection Systems, Firewalls etc along with Antivirus software. Do consult your IT provider for such solutions. Definitely these solutions can bring peace of mind.
The idea of writing this is not to scare you. Every new development will have two sides, one for the betterment of the community and the other that brings harm. We need to be vigilant not fall prey to the evil operators. It also calls for self-control while surfing the Net.
Thanking you and wishing you the best of the season,
Truly,
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S.
R. Nair
Managing Director
srn@teamfrontline.com
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Cochin
15/07/2003 |
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| Caring for your
Computer |
Taking good care of your computer will ensure trouble-free operation and reduce the risk of damage to your computer. Here are some points while travelling with the Notebook computer:
- Before traveling with your computer, make a backup of your hard disk data into floppy disks / CDs or other storage devices. As an added precaution, bring along an extra copy of your important data.
- Make sure the battery pack is fully charged.
- Make sure the computer is turned off and the top cover is securely closed.
- Do not leave objects in between the keyboard and closed display.
- Disconnect the AC adapter from the computer, and take it with you.
- Use the AC adapter as the power source and as a battery-recharger.
- Hand-carry the computer. Do not check it in as luggage.
- If you need to leave the computer in the car, put it in the trunk of the car to avoid exposing the computer to excessive heat.
- When going through airport security, it is recommended that you send the computer and floppy disks through the X-ray machine (the device you set your bags on). Avoid the magnetic detector (the device you walk through) or the magnetic wand (the hand-held device used by security personnel).
- If you plan to travel abroad with your computer, consult your dealer for the appropriate AC power cord for use in your country of destination.
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Quotes
“The system of nature, of which man is a part, tends to be self-balancing, self-adjusting and self-cleansing. That is not so with
technology.”
E. F. Schumacher, featured writer & Chief Economic Advisor to the British Coal Board
“Computers make it easier to do a lot of things, but most of the things they make it easier to do don’t need to be
done.“
Andy Rooney, the CBS News correspondent, writer and
producer
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T E A M F R O N T L I N E R |
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VOL. 8/5 |
A
U G U S T 2 0 0 3 |
Tech
Forum
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| Microsoft Project Server
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| Successful project management requires cost-effective, timely completion of projects that align with business objectives. Your organization can manage its projects to achieve better business results by ensuring that the infrastructure and tools are in place for project teams to collaborate, learn from past experiences,
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| acquire the necessary information to act quickly. |
Microsoft Project Server provides organizations with an extensible technology platform to securely develop and successfully deploy best practices for project management across your organization. Through a centrally-managed repository for standardized project and resource data, Microsoft Project Server provides teams with convenient access to business-critical information through its Web interface, Microsoft Project Web Access. By providing powerful Web-based collaboration, analysis, and reporting tools, Microsoft Project Web Access enables entire project teams—including team members, resource managers, and executives—to stay informed, up-to-date, and on track.
With its enterprise-ready security and performance capabilities, Microsoft Project Server provides a customisable foundation for organizations to successfully develop and integrate their project management processes with their current and future business systems.
- Quick Access to Business-Critical Information
With Microsoft Project Web Access, team members and executives can quickly view, analyse, and update project information without installing Microsoft Project on their computers. With just a Web browser, each user has access to powerful tools to manage project work in a single, consolidated location. Since project and resource information is stored centrally and consistently in Microsoft Project Server, companies can standardize reporting practices for strategic insight into the performance of a project portfolio and efficiently manage and optimise resources across projects.
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Robust Management and Administration
Microsoft Project Server delivers secure, manageable access to business-critical information. Administrators can control access to Microsoft Project Server by assigning permissions to groups and users, so team members and executives can view and update only the information that they have permission to access. New scalability enhancements offer support for enterprise usage scenarios so your organization can support growth and handle increased demand.
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Highly Extensible Platform
Microsoft Project Server provides a customisable platform and tools that can be extended and integrated across business systems to meet your company’s project, resource, and knowledge management needs. An open architecture, featuring industry standards such as XML messaging and SOAP, delivers smooth alignment and information exchange with other business applications and databases.
Why should I use Project Server?
Together, Microsoft Project Professional and Microsoft Project Server offer your organization a comprehensive enterprise project management solution. Collaborative tools and shared data enable workgroups and stakeholders to stay informed and ensure that initiatives support company goals. The customizable environment and tools can be extended and integrated
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across systems to suit any organization’s project and knowledge management needs.
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- Enterprise standardization: You can use new enterprise project management tools to standardize and customize Microsoft Project, for consistent reporting and analysis across your organization.
- Enterprise resource management: Get accurate information about resource availability so you can assemble the optimal team for each project. Manage resources visually through availability and usage graphs, or let the automated Resource Substitution Wizard analyze the skills required for a project and then match the qualified employees to that project.
- What-if analysis: Gain insight into your organization’s operations and make more informed decisions with help from simulation and analysis tools that evaluate resource assignments, scenarios, and general project data.
- Team collaboration: Collaborate with your entire team by using the improved Microsoft Project Web Access,* a feature of Microsoft Project Server. Team members and stakeholders with permission can view, update, and run queries on project information—just by using a Web browser.
- Centralization: Easily organize, track, and store project-related details in a shared, central location. Take advantage of new integration with SharePoint™ Team Services from Microsoft to link documents to projects and tasks, share documents, and track issues on individual projects posted to the server running Microsoft Project Server.
- Intuitive planning: Get productive immediately by using Project Guide, a new interactive tool that helps you quickly set up plans, track projects, and directly access more features in Microsoft Project. New smart tags let you know when resource reassignments and other changes affect the project schedule, and they even offer helpful alternatives.
- Enhanced integration: Get tighter integration with and a smoother transition between Microsoft Project and other Microsoft applications. Import task lists created in Microsoft Excel, Microsoft OutlookŪ, and Microsoft Project Web Access directly into Microsoft Project. Plus, the familiar Microsoft Office interface and toolbars make it easy to use Microsoft Project, even if you’ve never used it before.
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| Looking ahead
The current version is Microsoft Project Server 2002. However Microsoft is all set to launch the next version Microsoft Project 2003, which is expected to be available in the second half of 2003.
Project 2003 includes:
- Microsoft Office Project Standard 2003
- Microsoft Office Project Professional 2003
- Microsoft Office Project Server 2003, and
- Microsoft Office Project Web Access (PWA)
- Enterprise Project Management (EPM)
Businesses function better when people, resources, and projects are working together toward a common goal aligned with the overall strategic direction. The challenges facing businesses today—including mobile workers, distributed operations, and an increased focus on positive return on investment (ROI)—can make it difficult to keep people connected and moving in the same direction.
The Microsoft Solution for Enterprise Project Management is a true enterprise-class solution that aligns people and systems, drawing business operations closer together. The solution provides visibility into all facets of your business by providing the project collaboration and analysis tools you need to make informed, proactive decisions.
Project Professional 2003, Project Server 2003, and Project Web Access are designed to work together to make up the EPM Solution. By using the flexible reporting and analysis capabilities in the EPM solution, organizations can receive information to help optimize resources, prioritize work, and align their project portfolio with overall business objectives.
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T E A M F R O N T L I N E R |
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VOL. 8/5 |
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U G U S T 2 0 0 3 |
| Team
Frontline News |
Team Frontline conducts Channel Meet |
| In association with Frontline Division & Peripherals Division of HCL Infosystems Ltd, Team Frontline Private Limited |
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conducted the ‘Channel Meet
2003’. The meet was held on 19th July’03 @ Hotel Avenue Centre, Cochin. The function started with addressing the Channel Partners on the Business Overview and Market Trends by S R |
| Nair, Managing Director, Team Frontline. This was followed by presentation on Thin Clients & LCD Products by V.Balachandran, Territory Manager, HCL Peripherals Division. HCL’s Products & Policy matters were presented by M.Ravishanker, Entity Manager, HCL Frontline Division. Additionally, there were product and solutions presentations by |
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Tom Cheeran, Sales Manager, Kerala for HCL, V.Prashanth Menon & Pradeep Menon DGM, Marketing &, Sr.Executive
respectively of Team Frontline.
Awards were given to business partners and their executives for their
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performance during last year. Integrated Business Corporation, Trivandrum bagged the Best Performing Channel Partner award of the year. Gravity Solutions Pvt Ltd, Kottayam was adjudged as the runner up. Anil Kumar, Executive of Integrated Business Corporation, Trivandrum was chosen as the Best Channel Executive. Around 30 Channel Partners attended the function from all over Kerala. The meet concluded with entertainments, cocktail & dinner.
Team Frontline, Trivandrum bags IBM award
Team Frontline Trivandrum Team won ‘The Best Non Metro Win Back’ award from IBM. The award was presented by Mr. Nandakumar Moni, Sales Manager, PSG Divn. IBM India
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| and received by N Jayasanker, Sr.Manager & Head South Kerala Operations, Team Frontline, during the ‘IBM Day’ held at Hotel South Park, Trivandrum on 23rd July ’03, for Channel Partners of South Kerala. The company has received this award in appreciation to the business done for the IBM Servers & Desktop systems |
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| during the JFM quarter. IBM dignitaries M/s. P.S.Sridhar, Business Manager, VFB South India, Jayan Varghese, IBM Kerala also were present in the function. Team Frontline Pvt Ltd, an ISO 9001: 2000 certified company is the Business Partner |
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| and Service Provider for IBM India Ltd for the last 2 years. |
Team Frontline ties up with InfraSoft
Established in 1995, InfraSoft Technologies, a CMM level 5 company, is one of the fastest growing Banking & Finance |
| Solutions Companies. InfraSoft Technologies, the Mumbai based international player in banking and finance software sector has banked on distinct
client- |
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experiences and global best practices to build OMNIEnterprise, a comprehensive enterprise wide, yet modular solution, meant for Retail, Trade Finance and Treasury Back Office automation for Banks. OMNIEnterprise also include the fully integrated electronic delivery channels and a data warehousing based Decision
Support System. The company’s unique Project Management methodology named EvoQ is ISO9001 certified and is CMM Level 5 compliant. The company has offices in USA, UK, Switzerland, Kenya, Bahrain, and Singapore and India centric presence in over 35 cities. This lends them the credibility of being a right sized company ready to meet challenges of the most demanding banking customers.
InfraSoft Technologies has appointed Team Frontline as its Business Partner for the state of Kerala. As a business partner, Team Frontline has got the responsibility to promote, market and implement software packages of InfraSoft in Kerala. Currently Team Frontline is implementing the Total Branch Automation Solution of InfraSoft in 42 branches of Central Bank of India in Kerala.
Mr.Sunil.D.Anto, Project Manager (Banking & Finance) of Team Frontline had attended two weeks exhaustive Banking Solutions training at InfraSoft Technolgies, Mumbai. For more details, he could be contacted via email: antosunil@teamfrontline.com or Ph: 0484 – 2324587 or Mobile 98460 31278 |
Team Frontline conducts Free Toshiba Service camp for IIMK students |
| Team Frontline Pvt Ltd, the Sales & Support service provider of Toshiba Notebook computers for the State has concluded |
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a free Toshiba Notebook Service camp at Indian Institute of Management (IIM), Kozhikode, for its students. The show was done exclusively for the IIM students who owned a
Toshiba Notebook, at |
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| their premise on 1st August 2003.
Many students visited with their laptops for the service. Toshiba certified engineers |
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| belonging to Team Frontline manned the service camp. |
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T E A M F R O N T L I N E R |
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VOL. 8/5 |
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| New
Products |
| PC Notes Taker |
| The PC Notes Taker is a unique Electronic Pen that captures user-handwritten notes and sketches. These notes can be |
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taken on any paper of size up to A4 and can be later edited on-screen. The notes can then be stored for future reference, transferred by email or local network and inserted into other documents. One can also set reminders so that they pop-up on any designated day or time.
The PC Notes Taker comes in either USB or |
standard Serial Port versions. It is easy to install. With simple-to-use software and compact hardware, the
PC Notes Taker is an ideal solution for those who prefer to jot down notes by hand or send rough sketches without the need to use a keyboard.
The product is supplied with an Electronic Pen for use in conjunction with the Base unit. The Electronic Pen transmits signals to the receivers located on the Base unit. It is very important to hold the Pen in a manner that does not block these signals from the Base unit receivers. The way to naturally hold a Pen will most likely suffice.
System Requirements
- For USB units: Windows 98/ ME/ 2000/ XP.
- For Serial units: Windows 98/ ME/ NT4 (Service Pack 6)/ 2000/XP
- 15MB available hard disk space
- Minimum 32MB RAM.
- Available USB port for a USB Unit
- Available Com port for a Serial Unit
- Microsoft Internet Explorer 4.0 or higher
The product is available for sale. For more details of the product, please contact Sabu Joseph @ Frontline Shop on Ph: 2206229, 2205501, Usha Narayan & Jaya Balakrishnan @ Ernakulam office on Ph: 2313730 & 2324559,
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| Ramesh.G.P @ Calicut on Ph: 2700802, N Jayasankar @ our Trivandrum Office on Ph: 2321727,2337112, and Manoj.K @ Trichur office on Ph: 2421542 |
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Humour |
| Online Banking |
TECH: Hello, this is your friendly Internet Service provider. May I help you?
CUSTOMER: Oh, hello young man. I was wondering if you offer online banking?
TECH: We’re an Internet service provider, ma’am. You can certainly use our service to connect to online banking.
CUSTOMER: What do I need to do that?
TECH: You just need the modem in your computer. That plugs into a phone jack. Connect to the Net by signing up for an account, and then sign up for online banking with your bank.
CUSTOMER: Is that all?
TECH: Yes ma’am. It is that simple.
CUSTOMER: But where does the money come out?
TECH: I’m not sure I understand?
CUSTOMER: You know...Does the money come out from that slot on the computer? |
| Customer
News |
| New Managing Director for Hindustan Latex Ltd. |
| The Government of India has appointed Shri
M. Ayyappan, as the new Managing Director of Hindustan Latex Ltd, one of the most valuable customers of Team Frontline. He is the second official to be elevated to the helm of the Company, from within its ranks. At 47, Shri M. Ayyappan is amongst the youngest officials to head a Central Public Sector undertaking. A graduate in Mechanical Engineering and an MBA, he has earlier served ALIND |
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| and Steel Industries Kerala Ltd. We wish Shri M. Ayyappan all the very best in taking Hindustan Latex to newer heights. |
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At
Your Service
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For
your easy access, we cite below our departments and
its heads with their contact numbers.
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Team
Frontline Private Limited
South Bridge Avenue, Panampilly Nagar, Cochin –
682 036
Tel # (0484) 2322892 / 2322893 / 2314928 Fax # 0484 - 2317112
Web Site: www.teamfrontline.com.
Email: response@teamfrontline.com |
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HEAD OFFICE |
Phone |
Email
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A.Venkatachalam-
VP, Order Fulfillment
V.Prashanth Menon – DGM, Marketing
Rajesh Kartha – DGM, Customer Support
Biju Menon– Sr.Manager, Channel Marketing
Paulson.K.Paul – Sr.Manager, HRD
Anil.R.Pillai – Sr.Manager, Customer Care
Sunil.Nair- DGM, Commercial
Raju.P.P – Sr.Manager, Materials
Jisha Steel – Asst.Manager, Marketing Services
Ajith Kumar.K.N – Asst.Manager, Test & Repair Centre
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2320244
2322892
-do-
2322893
-do-
-do-
2314928
2321286
2324587
2314928
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venkat@teamfrontline.com
marketing@teamfrontline.com
support@teamfrontline.com
channelsales@teamfrontline.com
hrd@teamfrontline.com
customercare@teamfrontline.com
commercial@teamfrontline.com
commercial@teamfrontline.com
response@teamfrontline.com
trc@teamfrotline.com
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| CENTRAL
KERALA OPERATIONS |
Phone |
Email |
Sathya
Das – Head, Central Kerala
Sales
Nibu Paulose – Asst. Manager,Key
Accounts
Usha Narayan – Asst. Manager, Tele-Marketing
Pradeep Menon – Office Automation
Products
Sunil D. Anto – Project Manager
Banking & Finance
Arun Kumar.M.P – Dy. Manager Customer Support
Mathew George – Tele-Support |
2313739
2322892
2313730
2314928
2322892
2324583
2314992 |
sales@teamfrontline.com
sales@teamfrontline.com
rmc@teamfrontline.com
projects@teamfrontline.com
finservices@teamfrontline.com
support@teamfrontline.com
callcentre@teamfrontline.com
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SOUTH
KERALA OPERATIONS
E-mail: tvmbranch@teamfrontline.com
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FRONTLINE
SHOP
Email: retail@teamfrontline.com |
| N.Jayasankar
– Sr.Manager & Head, Operations
Shibu.G – Dy. Manager,Customer Support
Mohan Raj –Telemarketing
Phone: 2321727 / 2337112 / 2320256
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1st
Floor, Orient Square, Kadavanthra Jn., Cochin –
682 020
Sabu Joseph
Phone: 2206229, 2205501 |
NORTH
KERALA OPERATIONS
E-mail:
cltbranch@teamfrontline.com |
CUSTOMER
SUPPORT
Head office: 98460 60460
(Accessible to all customers across Kerala) |
Ramesh.G.P
- Asst.Manager & Head
Abdul Razak - Customer Support
Rejuneesh - Tele-Marketing
Phone: 2700802/2306046 |
| Kollam |
Vinod
Kumar |
2745915 |
| Kottayam
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Sanjo
Mathew |
2570336 |
| Haripad
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Santhosh |
2411636 |
| Palghat
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Babu Raj R |
2545977 |
| Kannur
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Rajesh
T P |
2705781 |
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TRICHUR BRANCH
Email: tcrbranch@teamfrontline.com
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Manoj.K - Branch Executive
Shaji Thomas - Customer Support
Phone: 2421542/98463 32289 |
Resident
Engineer at Bangalore
Sanjay.S.Nair : 080 - 5217208 |
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